Shipping & Returns

SHIPPING

You'll see the shipping options available for your address, with costs and delivery dates, at checkout.

US orders:

  • Standard — $9.00, 3 to 7 business days
  • Priority — $15.00, 2 to 4 business days

Order by 3 PM ET for same-day dispatch on Priority. Business days are Monday to Friday, excluding public holidays, and don't include the day your order is placed.

We hold stock in local warehouses in the US, the UK and Australia, so your order is sent from the warehouse closest to you. US orders ship domestically within the US, Australian orders from within Australia, and UK and European orders from our UK warehouse.

RETURNS

We want you to love your suit. If something isn't quite right, we accept returns on eligible items within 14 days of delivery.
A $9.95 return shipping fee applies to all refunds. This is charged once per return request, not per item.

NOTE: If you received a free gift with purchase with your order, if you are returning your entire order, you will need to return this as well, otherwise the RRP of the gift will be deducted from your refund.

NOTE: Multi-buy discounts such as "2nd Swimsuit & Save" only apply while you keep the qualifying number of suits. If you return one suit from a multi-buy order, the suit you keep is charged at its full price and the discount you no longer qualify for is deducted from your refund. This applies whichever suit you send back. For example, if you bought two suits for $169.90 and $117.00 and return either one, your refund is $117.00 less the $9.95 return shipping fee. Returning the whole order refunds everything you paid, less the fee.


RETURN OPTIONS

  • Exchange - free on full-price items and anything reduced by less than 30%. On items discounted 30% or more, the $9.95 return shipping fee applies to cover sending your original back to us, and we pay to ship your new colour out. Select a new colour during the return process. Exchanges depend on us having that colour in stock when we process your request.
  • Refund - $9.95 return shipping fee deducted from your refund. Issued to your original payment method.
  • Store Credit - how refunds are issued on items discounted 20% to 29.99%. $9.95 return shipping fee deducted. Credit can be used on any future order.
  • Original outbound shipping fees are non-refundable.

RETURN REQUIREMENTS

  • Return must be requested within 14 days of your delivery date.
  • Items must be postmarked within the same 14-day window.
  • We must receive the item back within 14 days of the return label being issued
  • Swimsuit must be unworn, unwashed, unstained and free of perfumes or odors.
  • Hygiene liner must be intact and attached.
  • All original tags and accessories must be included.
  • Your order number must be written clearly on your return label or package.
  • Discounted items follow the tiered policy set out in SALE ITEMS below. Items discounted 30% or more can be exchanged, but cannot be refunded.
  • International orders are not eligible for return (excluding Australia, UK and Europe).

Items that do not meet these requirements will not be refunded and may be returned to you at your expense.

IMPORTANT: You must request the return within 14 days of delivery. We need to physically receive the return within a further 14 days of the return label being issued otherwise we will not be able to process the return and the refund. This is a firm rule so please do not send returns in that are outside of this window otherwise the product will not be refunded and you will be need to pay an additional shipping fee to have it shipped back to you.

NOTE: If you received a free gift with purchase with your order, you will need to return this as well, otherwise the RRP of the gift will be deducted from your refund.


SALE ITEMS

You can exchange for a different colour on anything we sell, sale items included — our suits are one size and stretch with you, so colour is usually the only thing anyone wants to change, and we're glad to swap it while stock lasts. What changes with the discount is how a refund is issued, and who covers the return postage on an exchange:

  • Less than 20% off - standard policy. Refund to your original payment method (less the $9.95 return shipping fee), or a free exchange.
  • 20% to 29.99% off - refunded as store credit (less the $9.95 return shipping fee) rather than to your original payment method. Exchanges are still free.
  • 30% off or more - exchange only, subject to the $9.95 return shipping fee. That fee covers sending your original back to us; we pay to ship your new colour out. These items cannot be refunded to your original payment method or as store credit.

The discount is worked out against the item's full retail price. Sale stock is limited and we can't guarantee a particular colour will still be available at the end of the season, so please request your exchange as early as you can. All other return requirements above still apply.


HOW TO SUBMIT A RETURN

  • Log in to your account at https://account.marisandsol.com/
  • Enter your email address and click Continue
  • Copy the six-digit verification code from the email we send you
  • Enter the code and select the order you want to return
  • Select the item/s, choose your return reason and submit
  • You will receive a confirmation email with next steps

PROCESSING TIME

Refunds are typically processed within 7-10 business days of your return arriving at our facility. You will receive an email confirmation once processed. Once issued, refunds may take a further 5-10 business days to appear in your account depending on your bank.
Exchanges are issued upon drop-off with your mail carrier.
Questions? Email us at hello@marisandsol.com. We're available Monday-Friday, 9am-5pm PST.